The QW Approach
The QW Consulting approach is simple: be fair, be honest and deliver stuff that helps.
There are seven key areas where QW Consulting differs from other website service providers.
- Personal: QW Consulting aims to become part of the client's web (and marketing) team, not just a service provider. After thousands of website projects, big and small, for hundreds of clients, a clear trend has emerged: the projects with the best results were (and are) the ones where the client and QW Consulting worked as a team to find the right solution.
- Available: You shouldn't have to work hard to track down your website manager. QW Consulting is available by phone and email. Emails and voicemails are returned promptly plus QW Consulting is available after normal business hours for emergencies.
- Single Point of Contact: Other web companies give the client several points of contact meaning the client never knows who to contact when you there is a problem or they have a question. At QW Consulting, there are many people involved on a project but at QW Consulting the client always has one point of contact.
- Education: The web (design, development and marketing) is not a mystery. Through the Web FAQs, one-on-one consultations and direct client training sessions, QW Consulting makes sure the client fully understands what is going on with their website.
- Open & Fair: QW Consulting is open about the web development process. This includes clearly explaining what different solutions will cost along with the risks and benefits of those different solutions, explaining what policies and procedures are in effect, communicating project status to the client and providing detailed records for every dollar spent during the project.
- Respecting Budgets: QW Consulting wants to help the client find the most effective strategies that fit comfortably within the client's budget. A website is a crucial business tool but it should not break the bank.
- Best, Reasonable, Practices: QW Consulting follows the best programming, design and marketing practices available to ensure the website will perform well for users and search engines. However, QW Consulting always makes sure that the practices employed on a project make sense for the client's needs and the client's budget.